Lip N Pour Mobile Studio - Inquiry

WHAT TO EXPECT DURING YOUR MOBILE CUSTOM LIP EXPERIENCE

• This is an appointment with one of our Color Experts at your desired location on our Mobile Studio
• We travel within a 1-2 hour radius surrounding Charlotte, NC 📍(Huntersville, Greensboro, Columbia, Rock Hill, etc). Reservations are required.
• We expect your experience to take up to 90 mins for 1 custom lip product
• You’ll work with the Color Expert to select your perfect shade, finish, scent, and a custom name. Click here (https://www.lipnpour.com/pages/how-it-works-1) to learn more about our process!

What to Expect For Your Consultation

• No observers allowed in this session.

• Discount codes are not allowed for our Mobile Studio experiences.

• Kids (8+) are welcome and must be accompanied by parent. Infants and toddlers are not allowed. Due to limited space and comfort, parents are not allowed in the mobile studio during workshop.

• We do not travel to go into homes. We will travel to the desired location and guests will experience Lip N Pour on our van.

• No more than 5 guests are allowed per time slot, in which the mobile experience package starts at $625 + travel fee. You will be sent an invoice: package price that shows travel fee. All 5 guests attending must be available to start the workshop on time. 

• Travel fee starts from our studio location - 1811 Sardis Rd N Charlotte, NC 28270

Masks are optional

PRE-REGISTRATION REQUIRED: **Verify your EMAIL CONFIRMATION to ensure you are registered correctly. ***Cancellation Policy stated below applies to this class and is strictly enforced.

ARRIVAL TIME: NO LATE ARRIVALS! Guests arriving after 5 minutes of start time will not be allowed to enter the mobile studio. **Late Arrivals: No credit/refunds for late arrivals. 

We require at least 48 hours notice of any changes. If you'd like to make a change within 48 hours, please contact us. 

What Are The Different Bases

• Creme Lipstick: Opulent, creamy, intensely-pigmented formula bathes lips with moisture. Similar to traditional lipstick tube.
  

• Matte Lipstick: Luxurious with a modern matte finish. Delivers saturated color, intense hydration and extended wear. Not smudge proof. 

• Liquid Matte Lipstick: Luxurious liquid formula glides on smoothly, delivering full-coverage. This base is not completely kiss-proof, but it has a matte finish without any of the drying side effects.

• Lip Glace: High shine lip gloss.

• Lip Polish: Non-sticky "balm-like" lip gloss. Similar to NYX butter lip gloss.

**If you are unsure of the base you’d like to make, that’s ok. We go over the bases prior to starting the workshop.

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REFUND/CANCELLATION POLICY: NO REFUNDS. If you would like to cancel your reservation, we allow you to reschedule within 30 days of the original reservation date. If you are unable to reschedule, we will provide store credit - a gift card equivalent to the total amount paid of the original order.

CANCELLATION POLICY: The Cancellation/Refund policy is non-negotiable. Due to the nature of this event, the Cancellation Policy will be applied without exception. Being late is disruptive and frankly, extremely rude. Please check traffic and road conditions prior to your scheduled event in order to ensure timely arrival. If you are 5 minutes late to the class you will be refused entry and your payment will be forfeited. Please cancel 48 hours in advance if you’re unable to make it to your reservation.

WEATHER/MECHANICAL MALFUNCTION CANCELLATIONS: In the event of a weather event requiring studio closure or mechanical malfunction we will do our best to reschedule the event. If the mobile studio must close due to weather restrictions, you will have the option to either move to the new event, a different event of your liking, or receive a store credit to be redeemed within 60 days. Please leave a voice essage (980.292.1002) and we will respond during office hours.